Job Listings | NACM Heartland

Job Postings

Explore career opportunities from our NACM Heartland members and partners.

From time to time, member companies ask us to share jobs they have available. Please contact the companies directly with any questions. If you would like to list an opening contact Maggie Bessenbacher. The date below is the date the opening was listed on our site.

July 1, 2026

Senior Manager of Pro Trade Credit Collections

The Home Depot- Remote/Virtual

The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that maximize cash flow, reduce bad debt exposure, and protect company assets. This role will oversee the dedicated Collections and Disputes organization, ensuring disciplined policy enforcement, effective risk mitigation, and alignment with broader commercial and financial objectives.

The ideal candidate will be a data-driven leader with demonstrated ability to translate complex analytics into executive-level business insights, optimize workflows through modern automation tools such as Bectran, and effectively balance risk management discipline with strategic commercial objectives.

Key Responsibilities

Team Leadership & Development

Team Leadership, Development & Governance: Provide strategic leadership, coaching, and performance management for the Collections and Disputes teams while fostering a culture of accountability, operational excellence, and continuous improvement. Oversee workforce planning, onboarding, training, competency development, and team structure to ensure consistent execution of regulatory requirements, system processes, SOPs, compliance expectations, and industry best practices.
Policy & Procedure Management: Establish, maintain, and enforce standardized collections and dispute policies, procedures, and operating rhythms to support consistent execution, effective controls, and scalable business practices across the organization.

Collections, Credit Holds & Financial Authority

Credit Hold, Order Release & Risk Governance: Establish and manage governance for credit holds, order releases, and past-due account restrictions, including defined thresholds and escalation protocols that balance risk mitigation, cash flow protection, and commercial continuity.
Escalation, Negotiation & Financial Authority: Serve as the senior escalation point for complex, high-value account matters, including dispute settlements, payment accommodations, and bad-debt write-offs within established corporate authority limits and prior to executive escalation.
Credit & Collections Partnership: Maintain strong alignment between Collections, Disputes, and Credit teams to support proactive risk identification, timely account resolution, and consistent portfolio management practices.

Commercial Alignment & Cross-Functional Collaboration

Sales, Operations & Commercial Partnership: Partner with regional Sales and Operations leaders to resolve complex account disputes, develop commercially balanced financial solutions, secure past-due balances, preserve customer relationships, and support profitable growth.

Legal & Vendor Management

Litigation & Third-Party Vendor Management: Serve as the primary administrative liaison for litigation-related matters and manage relationships with third-party collection agencies and external counsel to ensure performance, recovery, compliance, and cost-effectiveness standards are achieved.

Data Analytics & Executive Reporting

Performance Metrics & Executive Reporting: Define, monitor, and report on key portfolio performance indicators, including Days Sales Outstanding (DSO), Collection Effectiveness Index (CEI), bad debt ratios, collection trends, macroeconomic risks, at-risk accounts, and operational bottlenecks.
Data-Driven Business Insights: Translate portfolio data into actionable business intelligence through automated dashboards and executive-ready reporting that inform strategic decision-making, operational priorities, and continuous improvement opportunities.

Compliance & Continuous Improvement

Compliance & Controls: Ensure collection practices, third-party engagements, and credit structures comply with applicable commercial credit regulations, legal requirements, internal controls, and company policies.
Process Optimization: Lead regular reviews of administrative, operational, and system workflows to identify bottlenecks, eliminate redundancies, strengthen controls, and improve efficiency across the Collections and Disputes organization.

Direct Manager/Direct Reports:

Typically reports to Director Credit Services
Accountable for direct supervision of the work activities of others. In addition to personnel issues — including selection, termination, performance appraisal and professional development of subordinates.

Preferred Qualifications:

Experience: Minimum of 8 years of progressive commercial credit and collections experience, including 4–5 years in a leadership capacity managing large collections and dispute teams and high-volume commercial portfolios.
Subject Matter Expertise: Advanced knowledge of commercial trade credit, corporate debt collections, dispute resolution, and litigation processes.
Technical & Soft Skills
Systems & Reporting Capabilities: Demonstrated experience with credit and collections management platforms, preferably Bectran or similar credit-to-cash automation tools, with advanced proficiency in Microsoft Excel and data visualization platforms such as Power BI or Tableau.
Analytical & Executive Communication Skills: Proven ability to develop automated reporting frameworks, interpret financial metrics, and present data-driven insights clearly to executive leadership.
Leadership Presence & Collaboration: Strong negotiation, conflict resolution, and cross-functional partnership skills, with the ability to influence senior stakeholders, navigate complex customer situations, and make sound decisions when risk thresholds are exceeded.

To apply: The Home Depot

June 9, 2026

Credit Analyst

Livestock Nutrition Center - Overland Park, KS

The Credit Analyst manages customer accounts, in support of sales, while mitigating the company's risk of bad debt. The Analyst will perform credit and collection activities for assigned areas of responsibility and provide support to the Credit & Collection Manager, as needed.

Responsibilities:

Research and examine credit risks and assess credit history to establish creditworthiness of new customers
Assist with the periodic review of existing customer account credit limits
Make recommendations for credit line adjustments by evaluating customer credit activity and payment history
Ensure proper customer account maintenance and adherence to credit limits and credit policy
Establish and maintain effective work relationships with new and existing clients through a high degree of professionalism and excellent interpersonal/communication skills
Prepare and disseminate internal A/R reports to sales team and management
Review accounts receivable aging and collection reports for accounts with past due balances
Evaluate customer payment receipts and attempts to collect delinquent accounts
Make collections calls, write collection letters and work with attorneys and collection agencies to resolve delinquent accounts to minimize company bad debt
Communicate status of high-risk accounts and collection efforts to the sales team and management
Solve complex problems and identify multiple courses of action to solve those problems
Maintain up to date knowledge of ag industry, economy, market conditions, and competition
Consistently analyze current processes and make recommendations for process improvements
Lead and/or participate in special projects as requested
Other tasks assigned from time to time by management

Qualifications and Skill:

Bachelor’s degree with an emphasis in Finance, Accounting, and/or Business Administration
5+ years' experience in credit, preferably unsecured credit
Strong written and verbal communication skills
High attention to detail, accuracy, and confidentiality of data
Ability to create and maintain solid working relationships
Ability to work independently and is self-motivated
Capable of managing multiple complex tasks simultaneously and prioritize appropriately
Ability to analyze financials statements and interpret the risk associated with them
Strong analytical skills, including ability to draw conclusions from data and support recommendations
Ability to think critically, solve problems, make decisions and build trust across the organization
A working understanding of US Bankruptcy laws and procedures
Proficient in Excel, Word, PowerPoint and a high level of computer skills to analyze data using spreadsheets

To apply: Paycom

June 3 , 2026

Credit and Collections Specialist

Harrell's LLC - Lakeland, FL

This position is responsible for the reviewing and monitoring of the credit worthiness for an assigned portfolio of customers and recommending credit limits within established guidelines. The Credit and Collections Specialist conducts internal and external customer contact regarding past due accounts receivable.

Essential Functions:

Process credit applications to set up new customer accounts and review for approval of payment terms and credit limits.
Provide back-up as needed to others on the Credit Team.
Regularly review aging reports for assigned accounts to take appropriate action in addressing past due invoices.
Research account questions or discrepancies with customers and collaborate with other teams or departments to resolve disputes.
Process authorized electronic payments using Company systems.
Discuss potential payment plans for outstanding balances and seek approval from management as directed.
Generate collection emails and letters to delinquent accounts.
Make outbound collection calls.
Prioritize credit reviews for existing accounts.
Make recommendations to Credit Supervisor regarding customer accounts.
Identify accounts which are doubtful for collections and submit those for write-off approval.
Contact Sales Reps about pending credit applications and other matters relating to their customers.
Work sales orders flagged for credit review.
Contact Sales and Operations personnel about pending orders that are being held due to various credit issues.
Establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills.
Enter status updates in operating systems.
Ensure compliance with all Federal, State and Local ordinances affecting this position.
Ensure compliance with all Company policies and programs.

Education:

Minimum High School diploma or GED equivalent required.
Some college preferred.

Work Experience:

Minimum two years’ experience in collections required.

Skills and Abilities:

Ability to calculate figures and amounts such as interest & percentages.
Proficient in Word and Excel.
Possesses the ability to plan and manage multiple projects and has a strong customer orientation.
Works well in a team environment.
Pays attention to detail.

For more information, or to apply: Harrell's, LLC- Credit and Collections Specialist (Lakeland, FL)

April 22 , 2026

Director of Credit and Finance

Kirby-Smith Machinery, Inc. - Oklahoma City, OK

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes across the central United States. Since 1983, the company has built a strong reputation serving the construction, mining, and industrial markets.

Headquartered in Oklahoma City, Kirby-Smith operates a robust network of full-service branches in Tulsa, McAlester, Kansas City, St. Louis, Dallas, Fort Worth, Abilene, Amarillo, Odessa, Lubbock, and Waco. The company provides a comprehensive, full-service offering across its Crane, Heavy Equipment, and Industrial Equipment divisions, including equipment sales, rentals, parts, service, financing, product support, and training. As the authorized Komatsu dealer for Oklahoma, North Texas, and West Texas, Kirby-Smith sells, leases, and rents the full Komatsu product line. Kirby-Smith maintains relationships with more than 30 leading manufacturers, allowing them to deliver tailored equipment solutions to a diverse customer base.

POSITION
Provides strategic leadership and unified oversight of Kirby-Smith Machinery’s Trade Credit and Retail Finance functions. Aligns credit risk management and customer financing strategies with company growth objectives while safeguarding company assets, minimizing financial exposure, and establishing enterprise-wide credit governance and portfolio oversight.

Essential Functions:
⋅ Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
⋅ Aligns credit and financing strategies with company sales growth objectives while maintaining disciplined risk
management
⋅ Advises executive leadership on portfolio exposure, financing strategy, and risk mitigation
⋅ Develops and enforces company-wide credit and financing policies
⋅ Oversee trade credit approvals, underwriting standards, collections strategy, and Accounts Receivable performance
⋅ Approves high-level credit limits and complex exposure decisions
⋅ Monitors portfolio concentration risk, rental exposure, and aging trends
⋅ Oversees third-party collections, write-offs, and legal recovery actions
⋅ Leads Retail Finance operations to ensure competitive, compliant, and timely financing solutions
⋅ Serves as an escalation point for complex finance structures and financially stressed customers
⋅ Develops and maintains strategic lender relationships and negotiates program terms
⋅ Monitors funding pipelines and total customer exposure risk
⋅ Implements performance dashboards and KPIs for credit and finance operations
⋅ Establishes enterprise credit risk framework and ensures compliance with regulations and internal controls
⋅ Develops executive reporting on portfolio health, funding activity, and financial stress indicators
⋅ Drives modernization and automation of credit and finance workflows
⋅ Standardizes policies and strengthens leadership bench within the department
⋅ Consistent and reliable on-site attendance
⋅ Performs other job-related duties as assigned

Minimum Qualifications:
⋅ Bachelor’s degree in Finance, Accounting, Business Administration, or related field required
⋅ 8 years of progressive experience in commercial credit, equipment finance, banking, or financial services
⋅ Minimum 5 years of management experience, including managing managers
⋅ Strong knowledge of credit underwriting, collections strategy, equipment financing structures, and portfolio risk management
⋅ Experience partnering with Sales leadership to support revenue growth while managing risk
⋅ Proficiency in Microsoft Office, ERP systems, CRM platforms, and financial reporting tools
⋅ Strong analytical, negotiation, and executive communication skill

For more information, or to submit your resume, please reach out to:

Todd Elder, todd@t-elder.com

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